customer service support

1. Customer Support Channels

We offer multiple ways to get in touch with us, ensuring you receive quick and easy assistance whenever you need it:

1.1 Live Chat Support
Use the Live Chat feature on the bottom right corner of our website to connect directly with our customer service representative for instant help.
Simply click the chat icon to start the conversation.

1.2 Email Support
You can reach us anytime via email, and we’ll respond within 24 hours.
📩 Email: support@ellenvinis.com

1.3 WhatsApp Support
We provide 24-hour WhatsApp customer service for your convenience:
📞 WhatsApp: +86 138-2271-4963